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Patient Access Representative

Job Description

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 Job Title: Patient Access Representative
 Company Name: Community Hospital of the Monterey Peninsula
 Employment Type: Per Diem
 Location: MONTEREY, CA, United States
 Salary: Highly Competitive
 Shift Hours/ Days: Varied (days, pm's, nights)
 Hours/Pay Period: 8
 Degree Required: High School/GED
 Job ID: 13-0321
 Date Posted: Sep 10, 2013
 Years Experience: unspecified
 Department: Patient Access
 Facility / Location: Community Hospital of the Monterey Peninsula
 Note:  Please read the complete description below before applying for this job.
  Complete Description

The Patient Access Representative I reports directly to the Patient Access Supervisor. The representative performs check in (including updating schedule for radiology same day appointments), registration, transfer and discharge functions. S(he) is responsible for greeting all patients and visitors and answering incoming phone calls. S(he) is required to interview and gather information from the patient, doctor's office, insurance company and government agencies. The representative must obtain necessary signatures on financial agreements, consents and admissions agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure The representative is responsible to explain financial responsibility to patients/guarantors and collect payments according to procedure .S(he) is responsible for entering complete and accurate data utilizing computer technology. Patient Access Representative I may be trained and scheduled as a charge person, Pre Service Representative or Financial Counselor/Benefit Specialist.


High school graduate or equivalent. Excellent communication skills. Clerical experience (typing, filing, answering phones, office equipment) Ability to maintain a positive professional demeanor in a demanding environment. Basic computer skills Excellent customer service skills.


Knowledge of and experience with medical terminology. Basic understanding of insurance requirements. Two years experience in health care environment. Basic understanding of diagnosis/procedure coding.

Equal Opportunity Employer